Vacancy

Customer Onboarding Manager

Lopos is looking for a Customer Onboarding Manager to help partners and customers receive and use the Lopos solutions to the full extent.

 

You will be the go to person for Lopos Distributors, partners and clients once the sale is done. They need to get delivery in time of what they ordered and need to get ready to use the Lopos products and solutions. There will be a close relationship with your sales colleagues and you will be the necessary tools to automate the onboarding and support process towards your clients. You will be free to set the process and communication channels to manage your job effectively.

Lopos uses Ultra Wide Band technology to build safety solutions for the material handling, manufacturing & warehousing industries. Our solutions are connected and provide valuable insights. Great engineering ensures the lowest total cost of ownership for both distributors and clients.

Qualifications

  • Most important: motivation & gets things done
  • An analytical mind that can easily rank priorities
  • You have experience in pre or post sales environments: either hardware or software
  • You find ways to structure and prioritize your work and are familiar with CRM systems
  • You will make suggestions on anything you feel can be improved and help our existing automation initiatives evolve
  • You liaise with our sales team, development team and suppliers to ensure we meet and exceed expectations for our clients

Apply?

Do you fancy a rewarding job in a company where you are really appreciated? Do you want to use your talent to have a positive impact on the world? Send an e-mail to peter.vanroosbroeck@lopos.be. You will hear from us soon!

Benefits

  • Competitive salary and opportunity to grow
  • Mobility budget
  • A laptop, mobile phone, expense allowance and hospitalization insurance if on the payroll
  • Flexible working hours with a remote first approach
  • A training to touch with our solutions, the benefits and the market
  • A monthly drink (Thirsty Thursday) to catch up with colleagues and an annual team building activity to relax

Feel good at Lopos

 

You will join a passionate team (family) that welcomes you with open arms. There is a friendly atmosphere and your colleagues are always ready to help with your projects. We communicate openly and honestly, within a flat hierarchy, so collegiality really exists here.

What does Lopos do?

 

Lopos is a Belgian start-up and spin-off of imec, UGent and the research group IDLab. We developed a proximity warning solution to reduce forklift incidents (based on UWB). Next to this we are building a dashboard (SaaS) to provide clients with actionable insights to improve safety.

More about Lopos